Template Monster Complaints

templatemonster-review

You don’t have to use code right now to build a website. It’s all done visually. Although people can still use code to build websites, using a theme makes it easier. Templates are compiled in various content management systems (CMS for short).

Template Monster is one of them.

They can be used to create a WordPress blog for your company or a website for it. Regardless of your platform, having a template is a good start.

This review will show you the capabilities of Template Monster. Let’s get started!

Before you continue, you may want to check out this video by Cup NAds on YouTube that gives a quick review. Afterward, you will want to read the rest of the article for a more comprehensive review.

Both the pros and cons

Pros

  • A vast library of themes is available for you to choose from
  • Free templates are available
  • 24/7 customer support
  • Exclusive licensing
  • Useful for eCommerce and CMS

Cons

  • Expensive add-ons
  • Sometimes the review system doesn’t work.
  • Site difficult to navigate
  • There is no refund policy
  • There is no live chat support

Features of Template Monster Template Monster Complaints

Template Monster is a website for all things design. Their templates can work for CMS, eCommerce, and website building. It is the best digital marketplace to go to if you want to make your website look better.

Although the site is overwhelming at first, you can browse a theme right away as soon as it’s on the screen.

The layout is simple and straight to the point. However, you can browse through all of their categories. You can sort each one by color, design, submitted date, popularity, and more. These filters will allow you to find the right theme for you. It all depends on you.

Templates and Web Themes

Each template and theme is HTML compatible. This can be used in multiple eCommerce stores. If you have a website on WordPress, the possibilities are endless.

Template Monster offers themes for CMS such as Joomla, MotoCMS and Elementor, Shopify and Drupal. There is something for everyone.

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Licensing Options

In each theme, Template Monster gives you the choice of choosing a license. You can choose from the Single Site, Developer’s or Buyout/Exclusive licenses. You could also choose the “Zero Download”, which is the only option available on this website.

Customization

Customization is available on most templates. Services on Template Monster tend to be done by third-party vendors. Even if the designers make one template of Template Monster, you might have a different experience when it’s installed.

Add-Ons

This is the area where the site is most well-known. These add-ons may include customizing, editing, and optimizing the website’s SEO performance.

These services are often found on the market. They can consist of:

  • Multi-Language Pack
  • SSL Certificate
  • Year of Hosting
  • Spam and Hacker Protection Pack
  • Ready-to-Use Premium Website
  • Online Store Integration
  • GDPR Compliance
  • Premium Store Setup
  • Setup a Quick Store
  • Add Your Logo
  • Change Color Scheme
  • Template Installation

These add-ons can be used to complement your site. Preloaded to any need, it can personalize the experience for you.

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Customer Service

Template Monster offers customer service that is available 24 hours a day, seven days a week. From live chat, email, or even a phone call. Agents from the company can guide you to any troubleshooting about the template and its features.

However, when the theme you bought is now installed on your website, customer support will be diverted to the third party who made it. Expect that their response and quality vary.

This doesn’t stop here. Add-ons are available for technical support when you require it. Meaning you have to spend more cash.

What’s also inconvenient for some is the review system. A vendor’s perfect score is reflected in their technical assistance. You can see this in the “Support Quality Index.”

Full Website Design

Template Monster has custom-made services which are resold through their Weblium and MotoCMS subscriptions.

There are also affiliate programs in which a user can participate. After the website is completed, users have the option of bringing in more revenue to the site.

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Types of Businesses Supported

Being a website for CMS and eCommerce, Template Monster ensures that they serve these markets. Luckily, almost every type of business has its templates. These templates include:

  • Arts and culture
  • Animals and pets
  • Businesses and services
  • Cars and motorcycles
  • Computers and internet
  • Photography and design
  • Books and education
  • Electronics
  • Entertainment, games, and nightlife
  • Beauty and fashion
  • Restaurants and food
  • Flowers, gifts, and holidays
  • Family and home
  • Medical (Healthcare)
  • Real estate
  • Society and people
  • Outdoors, sports, and travel

Compare Templates

If you do not have a background in coding, this might be tricky for you to weigh the options. The templates can have different features. Some templates may give the information but not all.

This is a comparison to help you decide if Template Monster is the right theme for you.

  • WebForms – This is where you collect information by collecting registered users, mailing list, and so forth.
  • Media Integration – Describes the kind of media (i.e., video, audio, images).
  • Predesigned Pages/Sections/Widgets – Elements provided to you by default. This includes schedules, testimonials, etc.
  • Language and Currency Support – If your clients are located abroad, in which language?

Themes for WordPress

If you use WordPress a lot, Template Monster has an extensive selection of templates. They have their own category. The themes are varied in design, presentation, and optimization.

These features will make your website stand out.

  • Installation documentation
  • 24/7 customer tech support for premium themes
  • SEO friendly structure
  • Optimized design for mobile
  • Compatibility with all types of browsers
  • Post formats and content types customized

Pricing

The pricing in Template Monster may be too costly for some. There are not all templates that can be purchased for a low price on Template Monster. Each template has a base price. But these costs can add up with the number of fees it has.

Example: If you buy a theme for WordPress, it could cost $100 or less. For eCommerce, there are ones available for Shopify at $140-$180. To keep costs down, all prices in Template Monster have been regulated.

License Fees

You have two options when it comes to licensing:

  • Free: From the name itself, the template can be used at no cost. But it does require you to advertise Template Monster on social media for downloading it.
  • One site license: This license is only valid for one website. It amounts from $5 to around $200, depending on the product, vendor, and associated platform.
  • Developer’s license: May be used on up to five websites. Five single-site licenses are cheaper than purchasing five.
  • Premium License: Exclusive/Buyout License It could be worth more than you expect.

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Extra Costs

Some of these offerings are optional but can be purchased if it’s needed. Template Monster offers these services:

  • Add-on Products & Services – After you add a template to the shopping cart, there are options for adding add-ons. Found in the marketplace, they or the vendor provides information.
  • Template Monster’s loyalty program offers cashback based on how many orders you place. Credits can be given to you when a product is purchased, which is part of the program.

Refund Policy

One thing that you should know is that Template Monster has no refund policy. Let’s suppose you are not satisfied with the product. It is better to read and understand the terms before you buy. Template Monster Complaints

There are exceptions to this rule, however:

  • Non-Delivery Of Product – Within 14 days of placing the order, it should be reported to Template Monster right away.
  • Significant Defects – The vendor has 72 hours to correct the error. This exception does not apply to third-party systems.
  • You must show proof that the product is not as described.

Verdict

While each theme or template varies in price and quality, you could find the one you need. Websites can work on popular CMS such as WordPress, Joomla, or any eCommerce site like Shopify.

Anyone can use their licensing system. However, choosing a theme can sometimes be difficult and expensive. The user interface is too complicated to find what you are looking for. Template Monster Complaints

Pricing even varies per theme offered. For starters, you can download their free templates. Even their review system doesn’t explain why a theme isn’t compatible.

For any problem shooting, it is a good idea to have 24/7 customer support. As for the vendors in the marketplace, be sure to do your research before purchasing.

In short: Template Monster is a decent marketplace to look for any template for your site.

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Frequently Asked Questions (FAQs). Template Monster Complaints

What is Template Monster?

Template Monster is a digital marketplace founded in 2002. Their goal is to offer a variety of design options. These include web design, SEO optimization, graphic design, marketing, and more.

How many templates can be purchased in Template Monster?

You can start with just one template, depending on your needs. Template Monster’s marketplace offers many options.

Is installing a theme difficult?

Not really. When you buy the theme on Template Monster, you download the .zip file and upload the theme to your WordPress website. Click the “Add Theme” button on the Themes tab, and it will be there. It’s the same process as to how you put up the free themes too.

How expensive is Template Monster?

It depends. It starts at $10 for the cheapest template. Do note that it is only for a single license. There is a flat fee and you can add on any additional fees that might be more expensive. When you’re at the checkout, your bill could reach up to $200-$300 at most.

Would Template Monster promote your website?

Yes! Template Monster offers these services on their website.

Are templates purchased in Template Monster can be personalized?

Yes. The themes can be adjusted to your liking. You can change the color. Yes, you can. A custom logo? You can upload it there. The themes can be adapted into the brand you envision to be.

Are these templates made for HTML?

Of course. Themes and templates in Template Monster are built with HTML code and Javascript. This can work even in sites that are not CMS as well.

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