Template Monster Customer Service Phone

templatemonster-review

Building a website doesn’t need to rely on code now. It can all be done visually. Although people can still use code to build websites, using a theme makes it easier. The various content management systems (CMS) that allow templates to be compiled are called them.

Template Monster is one.

Whether you run a WordPress blog or a website for your business, they have it all. Regardless of your platform, having a template is a good start.

In this review, you will see the capabilities of Template Monster. Let’s get started!

Before you go on, you may want to check out this video by Cup NAds on YouTube that gives a quick overview. After, you will want to read the rest of the article for a more comprehensive review of Template Monster.

Pros and Cons

Pros

  • A vast library of themes is available for you to choose from
  • Free templates are available
  • 24/7 customer support
  • Exclusive licensing
  • Suitable for CMS and eCommerce

Cons

  • Add-ons that are expensive
  • The review system isn’t helpful at times
  • Site difficult to navigate
  • No refund policy
  • No live chat support

Template Monster Features Template Monster Customer Service Phone

Template Monster is a site for all things design. Template Monster’s templates are available for CMS, eCommerce, website building, and more. It is the best digital marketplace to go to if you want to make your website look better.

Although the site is overwhelming at first, you can browse a theme right away as soon as it’s on the screen.

The layout is simple and straight to the point. However, you can browse through all of their categories. You can sort each one by color, design, submitted date, popularity, and more. These filters will allow you to find the right theme for you. And that depends on you.

Web Templates and Themes

Their themes and templates are HTML compatible, each with its sub-features. You can use this in various eCommerce stores. There are many options for websites built on WordPress.

Template Monster offers themes for CMS such as Joomla, MotoCMS and Elementor, Shopify and Drupal. There is something for everyone.

Template Monster Customer Service Phone

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License Options

Template Monster allows you to choose a license for each theme. There’s the Single Site, Developer’s, or Buyout/Exclusive. You could also choose the “Zero Download”, which is the only option available on this website.

Customization

Customization is available on most templates. Services on Template Monster tend to be done by third-party vendors. Even if the designers make one template of Template Monster, you might have a different experience when it’s installed.

Add-Ons

This is where the site is known for. These add-ons may include customizing, editing, and optimizing the website’s SEO performance.

These services are often found on the market. These services can include:

  • Multi-Language Package
  • SSL Certificate
  • Year of Hosting
  • Spam and Hacker Protection Pack
  • Ready-to-Use Premium Website
  • Integration of online stores
  • GDPR Compliance
  • Premium Store Setup
  • Setup a Quick Store
  • Add your logo
  • Change Color Scheme
  • Template Installation

These add-ons can be used to complement your site. Preloaded to any need, it can personalize the experience for you.

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Customer Service

Template Monster’s customer service is readily available every day of the week. From live chat, email, or even a phone call. The company has agents who can help you with any issues regarding the template or its features.

But, once the theme has been installed on your site, customer support will be transferred to the third-party who created it. Expect a difference in their responses and quality.

This doesn’t stop here. When you need more technical support, this is only available via add-ons. Meaning you have to spend more cash.

What’s also inconvenient for some is the review system. A vendor’s perfect score is reflected in their technical assistance. This can be seen in the “Support Quality Index.”

Full Website Design

Template Monster has custom-made services which are resold through their Weblium and MotoCMS subscriptions.

There are also affiliate programs in which a user can participate. Once the website is complete, they have an option to bring in more profit to the website designed by them.

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Types of businesses supported

Being a website for CMS and eCommerce, Template Monster ensures that they serve these markets. There are templates for all kinds of businesses out there. They include:

  • Arts and culture
  • Animals and pets
  • Services and businesses
  • Cars and motorcycles
  • Computers and internet
  • Design and photography
  • Books and education
  • Electronics
  • Entertainment, games and nightlife
  • Beauty and fashion
  • Restaurants and food
  • Holidays, gifts, and flowers
  • Family and home
  • Medical (Healthcare).
  • Real estate
  • People and society
  • Outdoors, sports, and travel

Comparing Templates

This might prove difficult for someone who doesn’t have any programming experience. Each feature in the templates offered can vary. While some give their information, not all would explain it at all.

This is a comparison to help you decide if Template Monster is the right theme for you.

  • WebForms – This is where you collect information by collecting registered users, mailing list, and so forth.
  • Media Integration – Describes the kind of media (i.e., video, audio, images).
  • Predesigned Pages/Sections/Widgets – Elements provided to you by default. This includes testimonials, schedules, and so on.
  • Currency and Language Support – When your clients are based abroad in what language they speak.

WordPress themes

If you use WordPress a lot, Template Monster has an extensive selection of templates. Each category has its own category. The themes are varied in design, presentation, and optimization.

They step up your website to a T. Some features that you could anticipate may cover:

  • Installation documentation
  • 24/7 customer tech support for premium themes
  • SEO friendly structure
  • Mobile optimized design
  • Compatible with all browser types
  • Post formats and content types customized

Pricing

Template Monster’s pricing may seem too expensive for some. There are not all templates that can be purchased for a low price on Template Monster. Each template has a base price. But these costs can add up with the number of fees it has.

Example: If you buy a theme for WordPress, it could cost $100 or less. For eCommerce, there are ones available for Shopify at $140-$180. To keep costs down, all prices in Template Monster have been regulated.

Licensing Fees

From the licensing options mentioned before, you can choose either:

  • The template is free: You can use it at no cost, right from the name. However, you will need to promote Template Monster via social media in order for people to download it.
  • One site license: This license is only valid for one website. It costs between $5 and $200 depending on the product, vendor, or associated platform.
  • Developer’s License: Can be used up to five websites for non-exclusive use. Five single-site licenses are cheaper than purchasing five.
  • Exclusive/Buyout License: The premium license. It can amount to more than what you’re expecting.

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Extra Costs

These offerings may not be required, but they can be purchased if you need them. These services are offered by Template Monster:

  • Add-on Products & Services – After adding a template to your shopping cart, you have the choice of placing add-ons. Found in the marketplace, they or the vendor provides information.
  • Template Monster’s loyalty program offers cashback based on how many orders you place. You can get credit when a product you have purchased is bought as part of the program.

Refund Policy

One thing that you should know is that Template Monster has no refund policy. Let’s suppose you are not satisfied with the product. It is better to read and understand the terms before you buy. Template Monster Customer Service Phone

But there are exceptions, such as:

  • Non-Delivery Of Product – Within 14 days of placing the order, it should be reported to Template Monster right away.
  • Significant Defects – The vendor has 72 hours to rectify the error. Third-party systems involved are not applied to this exception.
  • You must show proof that the product is not as described.

Verdict

Although each template or theme is different in quality and price, there are many options available. Websites can work on popular CMS such as WordPress, Joomla, or any eCommerce site like Shopify.

Anyone can use their licensing system. Yet, the process of choosing a theme and purchasing it can be a pain at times. The user interface is too complicated to find what you are looking for. Template Monster Customer Service Phone

Pricing even varies per theme offered. For starters, you can download their free templates. Their review system does not explain why a theme might not be compatible.

Having 24/7 customer service helps at least in any troubleshooting. As for the vendors in the marketplace, be sure to do your research before purchasing.

In short: Template Monster is a decent marketplace to look for any template for your site.

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Frequently Asked Questions (FAQs). Template Monster Customer Service Phone

What is Template Monster?

Template Monster is a digital marketplace founded in 2002. Their main goal is to provide a wide array of designs of all kinds. These include web design, SEO optimization, graphic design, marketing, and more.

How many templates can be purchased in Template Monster?

Depending on your needs, you can always start with one template. Template Monster’s marketplace offers many options.

Is installing a theme difficult?

Not really. When you buy the theme on Template Monster, you download the .zip file and upload the theme to your WordPress website. Click the “Add Theme” button on the Themes tab, and it will be there. The same procedure applies to the free themes.

Template Monster: How expensive is it?

It depends. The cheapest template starts at $10. Do note that it is only for a single license. While there’s a base fee, you can avail of any add-ons that may cost you more. Your total bill at checkout could be $200-$300.

Can your website be promoted with Template Monster?

Yes! Template Monster offers these services on their website.

Are templates purchased in Template Monster can be personalized?

Yes. The themes can be adjusted to your liking. Want to change the color? Yes, you can. A custom logo? Upload it here. The themes can be adapted into the brand you envision to be.

Are these templates made for HTML?

Yes. Template Monster themes and templates are made with HTML code and Javascript. This works even on sites that don’t have CMS.

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