Template Monster Technical Support

templatemonster-review

You don’t have to use code right now to build a website. It can all be done visually. Although people can still use code to build websites, using a theme makes it easier. Templates are compiled in various content management systems (CMS for short).

Template Monster is one of them.

Whether you run a WordPress blog or a website for your business, they have it all. Regardless of your platform, having a template is a good start.

This review will show you the capabilities of Template Monster. Let’s get started!

Before you go on, you may want to check out this video by Cup NAds on YouTube that gives a quick review. After, you’ll want to read the rest of the article for a more comprehensive review of Template Monster.

Pros and Cons

Pros

  • Extensive library of themes to select
  • You can download free templates
  • 24/7 customer support
  • Exclusive licensing
  • Useful for eCommerce and CMS

Cons

  • Expensive add-ons
  • The review system isn’t helpful at times
  • Site difficult to navigate
  • No refund policy
  • No live chat support

Features of Template Monster Template Monster Technical Support

Template Monster is a website for all things design. Template Monster’s templates are available for CMS, eCommerce, website building, and more. It is the best digital marketplace to go to if you want to make your website look better.

Although it is overwhelming at first glance, you can quickly navigate to a theme once it appears on the screen.

The layout is simple and straight to the point. However, you can browse through all of their categories. You can sort each one by color, design, submitted date, popularity, and more. These filters will allow you to find the right theme for you. And that depends on you.

Web Templates and Themes

Their themes and templates are HTML compatible, each with its sub-features. You can use this in various eCommerce stores. If you have a website on WordPress, the possibilities are endless.

Luckily, Template Monster also offers themes for existing CMS like Joomla, MotoCMS, Elementor, Shopify, and Drupal. There is something for everyone.

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License Options

Template Monster allows you to choose a license for each theme. You can choose from the Single Site, Developer’s or Buyout/Exclusive licenses. Or you could select the “Zero Download” templates, which no one on the website ever chose.

Customization

Customization is available on most templates. Services on Template Monster tend to be done by third-party vendors. Even though one Template Monster template was created by the designers, it might be different when it is installed.

Add-Ons

This is where the site is known for. These add-ons may include customizing, editing, and optimizing the website’s SEO performance.

These services are often found on the market. These services can include:

  • Multi-Language Pack
  • SSL Certificate
  • Year of Hosting
  • Hacker and Spam Protection Pack
  • Ready-to-Use Premium Website
  • Online Store Integration
  • GDPR Compliance
  • Premium Store Setup
  • Quick Store Setup
  • Add your logo
  • Change Color Scheme
  • Template Installation

These add-ons are complementary to your site. It can be preloaded to meet any need and personalize your experience.

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Customer Service

Template Monster offers customer service that is available 24 hours a day, seven days a week. From live chat, email, or even a phone call. Agents from the company can guide you to any troubleshooting about the template and its features.

But, once the theme has been installed on your site, customer support will be transferred to the third-party who created it. Expect that their response and quality vary.

This doesn’t stop here. When you need more technical support, this is only available via add-ons. Meaning you have to spend more cash.

What’s also inconvenient for some is the review system. A vendor’s perfect score is reflected in their technical assistance. This can be seen in the “Support Quality Index.”

Full Website Design

Template Monster has custom-made services which are resold through their Weblium and MotoCMS subscriptions.

Affiliate programs are available that allow users to participate. After the website is completed, users have the option of bringing in more revenue to the site.

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Types of businesses supported

Being a website for CMS and eCommerce, Template Monster ensures that they serve these markets. There are templates for all kinds of businesses out there. These templates include:

  • Arts and culture
  • Pets and animals
  • Services and businesses
  • Cars and motorcycles
  • Computers and the internet
  • Photography and design
  • Books and education
  • Electronics
  • Entertainment, games, and nightlife
  • Beauty and fashion
  • Restaurants and food
  • Holidays, gifts, and flowers
  • Home and family
  • Medical (Healthcare)
  • Real estate
  • People and society
  • Sports, outdoors, and travel

Comparing Templates

This might prove difficult for someone who doesn’t have any programming experience. Each feature in the templates offered can vary. Some templates may give the information but not all.

So before you purchase a theme in Template Monster, consider this for comparison:

  • WebForms – This is where you collect information by collecting registered users, mailing list, and so forth.
  • Media Integration – This describes the type of media (i.e. video, audio and images).
  • Predesigned Pages/Sections/Widgets – Elements provided to you by default. This includes schedules, testimonials, etc.
  • Language and Currency Support – If your clients are located abroad, in which language?

WordPress themes

If you use WordPress a lot, Template Monster has an extensive selection of templates. They have their own category. The themes are varied in design, presentation, and optimization.

These features will make your website stand out.

  • Installation documentation
  • 24/7 customer tech support for premium themes
  • Structure that is SEO-friendly
  • Optimized design for mobile
  • Compatible with all browser types
  • Post formats and content types customized

Pricing

The pricing in Template Monster may be too costly for some. Understandably, not all templates being sold there are cheap to get. Each template has a base price. These costs can increase with the amount of fees that it charges.

Example: If you buy a theme for WordPress, it could cost $100 or less. For eCommerce, there are ones available for Shopify at $140-$180. All prices listed in Template Monster are regulated to keep costs affordable to everyone.

License Fees

From the licensing options mentioned before, you can choose either:

  • The template is free: You can use it at no cost, right from the name. However, you will need to promote Template Monster via social media in order for people to download it.
  • One site license: This license is only valid for one website. It costs between $5 and $200 depending on the product, vendor, or associated platform.
  • Developer’s License: Can be used up to five websites for non-exclusive use. Five single-site licenses are cheaper than purchasing five.
  • Premium License: Exclusive/Buyout License It can amount to more than what you’re expecting.

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Extra Costs

Some of these offerings are optional but can be purchased if it’s needed. These services are offered by Template Monster:

  • Add-on Products & Services – After adding a template to your shopping cart, you have the choice of placing add-ons. Found in the marketplace, they or the vendor provides information.
  • Loyalty Program – Template Monster has a cashback system based on the number of orders. Credits can be given to you when a product is purchased, which is part of the program.

Refund Policy

Template Monster does not offer a refund policy. Let’s say you are dissatisfied with the product and you cannot get your money back. Better to read the terms and conditions first before purchase. Template Monster Technical Support

There are exceptions to this rule, however:

  • Non-Delivery Of Product – Within 14 days of placing the order, it should be reported to Template Monster right away.
  • Significant Defects – The vendor has 72 hours to rectify the error. Third-party systems involved are not applied to this exception.
  • Product Not As Described – Within 14 days of purchase, you must prove that the product was not what you expected.

Verdict

While each theme or template varies in price and quality, you could find the one you need. Websites can be built on any popular CMS or eCommerce like Joomla, WordPress, and Shopify.

Anyone can use their licensing system. However, choosing a theme can sometimes be difficult and expensive. Their user interface is too crowded to find the one you want. Template Monster Technical Support

Prices vary by theme. But you can try out their free templates for starters. Even their review system doesn’t explain why a theme isn’t compatible.

For any problem shooting, it is a good idea to have 24/7 customer support. As for the vendors in the marketplace, be sure to do your research before purchasing.

Template Monster is a good marketplace for finding templates for your website.

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Frequently Asked Questions (FAQs) Template Monster Technical Support

What is a Template Monster?

Template Monster is a digital marketplace founded in 2002. Their main goal is to provide a wide array of designs of all kinds. These include web design, SEO optimization, graphic design, marketing, and more.

What are the templates that can be purchased through Template Monster?

Depending on your needs, you can always start with one template. Template Monster’s marketplace offers many options.

Is installing a theme difficult?

It’s not true. When you buy the theme on Template Monster, you download the .zip file and upload the theme to your WordPress website. It will be available by clicking the “Add Theme” button in the Themes tab. The same procedure applies to the free themes.

Template Monster: How expensive is it?

It depends. The cheapest template starts at $10. It is for one license only. There is a flat fee and you can add on any additional fees that might be more expensive. When you’re at the checkout, your bill could reach up to $200-$300 at most.

Can your website be promoted with Template Monster?

Absolutely! Template Monster offers these services on their website.

Can you customize the themes you buy in Template Monster?

Yes. The themes can be adjusted to your liking. You can change the color. Yes, you can. A custom logo? You can upload it there. These themes can be modified to create the brand you want.

Are these templates made for HTML?

Of course. Themes and templates in Template Monster are built with HTML code and Javascript. This works even on sites that don’t have CMS.

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